Current Openings
Are you interested in building your career with a company that’s focusing on employee growth, development and empowers you to make decisions? We’re looking for talented, hardworking and customer-focused individuals who are eager to join our growing teams.
Goodman Real Estate
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GRE Management – Washington
Position Summary
As a Community Director, you are fully responsible and accountable for managing the team members, daily activities, and all operational facets of assigned communities. You have a strong business acumen. The position manages and directs the day-to-day operations of community or communities within a geographic area. These objectives include maximizing occupancy levels and property values as well as building a strong and motivated team. A successful Community Director can manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work and communities assigned. Your accountable for overseeing our most challenging, complex community(s) (top NOI drivers, mixed-use, and/or multi-site).
Salary: $75,000 – $90,000 | Company: GRE Management
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Essential Functions & Responsibilities
- Manage financial processes, which may include creating and monitoring budgets, collection rent, and vendor/contractor approvals.
- Review monthly financial performance reports with on-site teams to meet or exceed the community annual plan, expense control, and revenue management.
- Review monthly financial reports and work with accounting to ensure all revenue and expenses are reflected correctly.
- Manage pre-close financial processes and ensure all corrections have been completed for month end financial process.
- Recommend to Investment Portfolio Manager strategies to increase revenue, minimize expenses while delivering quality products and resident satisfaction.
- You monitor a wide array of performance metrics, implement strategies to meet operational and leasing goals, analyze and respond to changing marketing conditions, and identify areas for improvement.
- You direct lease administration and maintenance initiatives at community or communities.
- You understand and communicate community metric goals to assigned communities.
- Collaborate with the IPM and Leasing Area Manager regarding renewal and new prospect pricing strategy.
- Maintain all records on all aspects of management activity and submit required documents and reports, as necessary.
- Walk and inspect community on a regular basis to ensure the community is clean and welcoming for current and prospective residents.
- Conducts regular community inspections and takes appropriate action to ensure that the physical aspects of the community, grounds, buildings, and amenities meet the standards for safety, cleanliness, and general appearance.
- Hire, train, supervise on-site team members. Coach and provide productive, regular feedback to on-site team members, ensuring they are meeting expectations and job description, and following the learning and development plan related to their role. Provide performance management and feedback for on-site team members.
- In conjunction with Investment Portfolio Manager, facilitate disciplinary procedures and documentation up to and including terminations, if necessary.
- Prepare, approve, and sign accurate and timely payroll records, including overtime request and incentive payout validation.
- Responsible for ensuring one-time and recurring purchase order process and vendor invoice processing follow best practices, accurate, and completed timely.
- Validates accuracy and completeness of resident files.
- Balance and maintenance of the petty cash fund.
- Validates and/or approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of VendorShield, coding charges to appropriate Chart of Account codes, and communication between vendor/contractor, accounting.
- Validates timely completion of service requests, resident concerns, and make -ready units.
- Responsible for ensuring GRE-M rent strategies are being implemented timely and per best practices.
- Participates and supports the Investment Portfolio Manager with the development of the annual community/communities’ annual budget and capital recommendations.
- Responsible for ensuring Incident Report company best practices are adhered to.
- You lead by example and walking in the shoes of the team members you lead. You build rapport by walking the community with maintenance professionals.
- Ability to manage administrative and maintenance team and scheduling.
- Performs additional duties assigned by Investment Portfolio Manager or other supervisors.
- Establish and maintain a good working relationship of harmony and instill the BE ONE TEAM value with all internal and external contacts.
Does this sound like a great fit for you? Submit your application using the form below.
Position Summary
As a Resident Experience Manager, you promote a sense of community and are responsible for the resident life cycle. You are responsible for being the main point of contact for residents before and during their time at the community. You provide superior customer service and communication to community residents and prospects to enhance community or communities’ satisfaction and increase renewals, revenue, reputation, and profitability.
Salary: $50,000 – $70,000 | Company: GRE Management
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Essential Functions & Responsibilities
- Performs move-in orientation with new residents, ensuring community and GRE-M best practices are followed and required documentation is received from resident at move-in.
- Works with maintenance team member(s) to review and ensure make-ready work is completed prior to resident move-in.
- Manage make ready unit status and availability. Clearly communicates ready dates and needs to Community Director and/or Maintenance Team.
- Inspect apartment homes prior to resident move-in and ensures apartments are in move-in condition and schedules any outstanding items to be addressed with the maintenance team.
- Provide an excellent customer experience for all our applicants and ensure timely follow-up on needed documentation.
- Ensures resident satisfaction by monitoring and responding to NPS surveys.
- Works closely with the marketing department to monitor on-line reputation.
- Manage and monitor daily Yardi dashboard to ensure applications are processed timeline for selected move-in date.
- Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters for residents, meeting and contacting residents in advance of move-out dates and ensuring the lease renewal documents are signed and implemented on time.
- Works with the Leasing Area Manager to manage the resident renewal process including expiration schedule, lease execution.
- Assists and supports the Leasing Professional’s marketing efforts by greeting prospective residents, gathering information about guests, showing apartment homes, and assisting with the leasing marketing cycle process.
- Keep up to date on screening policies, state and local laws, fair housing, and understand their impact on application process. Follow all internal best practices and legal processes to provide alternative credit approval solutions (as appropriate) to our applicants.
- Identify potential fraudulent applicants using resources available.
- Manage subsidy communication and compliance with required documentation and processes.
- Responsible for ensuring GRE-M rent strategies are being implemented timely and per best practices.
- • Promotes a sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the community through consistent follow-up and outreach.
- Assist residents with resolution of lease violations under the direct supervision of the Community Director. Responsible for handling resident complaints regarding living experience.
- Manages resident renter’s insurance compliance for community/communities.
- Manages Leaselock and /FlexRent enrollment and promotion of the benefits of these programs.
- Assists with distribution of resident correspondence and notices, while always maintaining confidentiality.
- On-point for resident events in accordance with GRE-M’s policies and the community annual plan.
- Is knowledgeable about company policies related to Incident Report best practices and in the absence of Community Director may be responsible for timely submission.
- Acts as the on-site supervisor in the absence of the Community Director by organizing and delegating daily work, coordinating maintenance and make-ready task with team.
- Establish and maintain a good working relationship of harmony and instill the BE ONE TEAM value with all internal and external contacts.
- Performs additional duties and participate in special projects, as assigned.
Does this sound like a great fit for you? Submit your application using the form below.
Position Summary
As a Leasing Area Manager, you will be expected to be an active member of the GRE Management team by supervising, training, coaching, and leading the leasing community portfolio/area you are responsible for. You strive to ensure the community occupancy and rental rate goals are consistently met for the area portfolio. You play a key role in leasing specialist talent recruiting, retention, and development.
The difference between a Leasing Specialist and a Leasing Area Manager lies in seniority and the scope of their responsibilities. For example, Leasing Managers are responsible for managing a team of leasing Specialists to carry out the marketing/leasing functions and responsibilities of a community. You are expected to review the current occupancy, rental rates, and concessions of properties in portfolio and look for ways to market vacancies and increase revenue. As a Leasing Area Manager, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building rapport with team members, prospects, and residents.
Leasing Managers work closely with the Community Area Manager(s) and Investment Portfolio Manager to determine rental rates to improve property value.
This position requires a high energy, creative person with strong communication and verbal skills.
Salary: $60,000 – $85,000 | Company: GRE Management
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Essential Functions & Responsibilities
- Direct the needs assessment for training and staff development to enhance the effectiveness of the Yardi ChatIQ and Yardi CRM leasing platform. Provides peer-to-peer training to supplement the GRE Training Department.
- You are a Yardi CRM, Yardi ChatIQ, and Market expert.
- Responsible for market surveys for the area assigned to understand how competitive market affects their portfolio.
- Manage RentCafe for pricing and availability including email blasts and blackout dates for calendar.
- Is seen as the senior leasing expert in pricing, concessions, and promotions to ensure the community goals set forth by the Annual Community Plan and Investment Portfolio Manager are met or exceeded.
- Reviews property websites, ILS’s Craigslist Ads, brochures, and marketing materials to verify accuracy.
- Collaborates with the marketing department to measure and evaluate the success of ILS performance. Makes changes with IPM approval, as necessary.
- Reviews CRM and ChatIQ daily to understand closing ratios, identify successful lead sources, status of queue, review lead-to-tour conversion ratios, review tour-to-application rations, to ensure the community and team are successful to meet community goals.
- Schedules virtual and in-person coaching sessions with the leasing specialists to grow the leasing team productivity. When necessary, in conjunction with the Investment Portfolio Manager/Community manager facilitates disciplinary procedures and documentation, to include termination.
- Provides outstanding internal and external customer service.
- Advance sales and marketing skills. Presents available apartment homes in a professional, enthusiastic manner. Leads by example to the leasing specialist team.
- Will be asked to participate in leasing tools development and provide feedback.
- Provides feedback from the field about the leasing tools, systems to the corporate platform.
- Review quality assurance tools such as call analysis, mystery shops and prospect surveys for effectiveness.
- Understands local housing laws including Fair Housing, American with Disabilities Act, Fair Credit Reporting, and other applicable housing state laws.
- In-person coaching support to improve leasing sales teams’ effectiveness
- Assist in implementing positive marketing, recruiting and retention strategies and programs.
- Performs additional duties assigned.
- Establish and maintain a good working relationship of harmony and instill the BE ONE TEAM value with all internal and external contacts.
Does this sound like a great fit for you? Submit your application using the form below.
Position Summary
A Leasing Professional is the community’s sales representative. Team member is very service oriented and strives to ensure community occupancy and rental rate goals are consistently met for assigned communities in their portfolio.
This position requires a high energy, creative person with strong communication and verbal skills.
Salary: $20.00 – $25.00/hr. | Company: GRE Management
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Essential Functions & Responsibilities
- Generate interest in the community by touring the community with prospects and answering questions about the amenities, local neighborhood, and other community details.
- An expert in the community features, benefits, and amenities.
- Answers incoming phone calls and emails and responds in a timely fashion.
- Walks tour path and available market ready units daily to ensure apartment homes meet GRE-M standards.
- Responsible for pre-approval process with prospects.
- Assists with application verification.
- Responsible for the prospect Yardi CRM que.
- Daily works in Yardi CRM queue and Yardi ChatBot for lead generation, prospect follow-up, and understanding marketing sources.
- Makes recommendations to the Leasing Area Manager on pricing, concessions, and promotion ideas to ensure the community meets goals set forth in the Community Annual Plan and set forth by the Investment Portfolio Manager.
- Assist with market ready, amenity, and common area cleanliness, as needed.
- Performs additional duties assigned by Leasing Area Manager or other supervisors.
- Establish and maintain a good working relationship of harmony and instill the BE ONE TEAM value with all internal and external contacts.
Does this sound like a great fit for you? Submit your application using the form below.
Position Summary
The Maintenance Supervisor is responsible for the overall appearance and the proper physical operation of the Community. This supervisory position is a “working supervisor” position; therefore, the Maintenance Supervisor can expect to be involved directly in completing various maintenance or repair responsibilities. This position often requires considerable physical exertion in performing tasks related to the repair and maintenance of the buildings, grounds, mechanical, plumbing, HVAC, electrical, and electronic systems of the property. The Maintenance Supervisor functions in a residential setting; therefore, good communication and customer service skills are necessary at all times.
Salary: $28.00 – $40.00/hr. | Company: GRE Management
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Essential Functions & Responsibilities
- Oversee work of all vendors contracted to do work on or provide services for the community.
- Develop positive relationships with vendors, keeping in mind the best interests of the community and residents.
- Select, train, supervise, and evaluate all maintenance team positions.
- Develop specifications for the work to be completed.
- Review bids received from vendors and evaluate with the Community Manager to determine which vendor will be assigned the work (cost, prior experience with vendor, information from references, and ability to complete quality work in the allocated time will be some of the considerations in evaluating the bid).
- Review the work of vendors while they are on site and immediately discuss any concerns. Inspect work when completed to determine if it meets the specifications and any other applicable standards.
- Continuously review contracts/agreements with vendors who provide supplies or ongoing services. Discuss any recommended changes with the Community Manager and implement, if appropriate.
- Manage areas of budget-related maintenance of the community.
- Manage the work flow of service requests and other tasks to ensure the smooth operation of the community.
- Assign work and ensure that office staff have any information they need in order to respond effectively to questions from residents, particularly if the repair will be delayed for any reason.
- Review documentation of work completed at the end of the day.
- Assess performance of staff in completing service requests, including whether a call back is necessary, efficiency of staff, problem-solving skills of staff, and any feedback from residents or the Community Manager.
- Discuss with the Community Manager at what level the Maintenance Supervisor may have authority to make/approve purchases or contract for services without consulting with the Community Manager.
- Understand how expenses will be coded to various general ledger accounts and be aware of overall monthly expenses to ensure that expenses are in line with what is budgeted.
- Discuss in advance with Community Manager if expenses may exceed the amount budgeted for the month.
- Ensure that all tasks within the scope of responsibility of the Maintenance Supervisor are completed within established timelines.
- Obtain necessary bids from vendors with the assistance of the Community Manager. Bids will be based on any applicable specifications for the work to be completed.
- Evaluate bids with Community Manager and determine which vendors will be selected.
- Assign work to vendors during the Turn process; complete this task based on corporate standards and what is known about the vendor and his/her work force.
- Achieves high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor.
Does this sound like a great fit for you? Submit your application using the form below.
Position Summary
We recognize the Maintenance Technician is the core of the resident experience. Not only are they troubleshooting and solving various maintenance issues, they are going into the homes of our residents. The Maintenance Technician is responsible for assisting in the upkeep and maintenance of the community. This position is responsible for finding solutions to complex issues and has an eye for detail.
Salary: $18.00 – $25.00/hr. | Company: GRE Management
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Essential Functions & Responsibilities
- Assist in the preparation of apartments for occupancy.
- Respond to service requests as needed.
- Performs maintenance and repairs on electrical, plumbing, as well as small and large appliances in emergencies only.
- Maintains pools and HVAC systems depending on the community amenities.
- Modest carpentry work as needed.
- Interior and exterior painting as needed.
- Demonstrates excellent customer service with all tenants, vendors, and co-workers; addresses the concerns and maintenance needs of our residents in a friendly and professional manner.
- Assists in maintaining inventory of tools, equipment, and supplies.
- Reports all needed repairs to the Maintenance Supervisor or Community Manager.
- Handles work orders and service requests as assigned.
- Utilizes work order software for tracking work orders.
- Is familiar with power, water, and gas turn offs; clean-out traps; fire extinguishers and hydrants; and other utility and life-safety systems.
- Follows all company emergency procedures.
- Assists with other types of maintenance and repair when necessary; maintains a safe and clean work area.
- Adheres to all community guidelines and standards of performance.
Does this sound like a great fit for you? Submit your application using the form below.
Application Form
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Benefits Our Employees Love
30% Housing Discounts
Medical & Dental Benefits 100% Covered for Employee, 50% Coverage for Dependents + Vision Benefits Available
Up-to 12 Paid Holidays Each Year with 3 Additional Floating Holidays
Paid Vacation Upon Date of Hire
401(K) Discretionary Profit Sharing
Live Well Be Well Program: Earn Up-to 40 Additional Hours PTO Annually
16-Hours Paid Volunteer Time Annually
Site-Level Bonuses Available (Position & Community-Specific)
Career Growth Opportunities
Continuing Education Programs Available such as O7B, CAM, CAS, CAPS, CAMT, and CALP Certifications